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Returns & Exchanges


In the rare instance that you have received a damaged, defective or faulty product, you can file a replacement or exchange claim within 30 days after the shipment has been delivered for a 100% replacement guarantee. You must request and obtain an RMA # in order to process an exchange or replacement in all cases. Merchandise received at our warehouse without a proper RMA # will be refused and/or not processed.


If you have placed the order for a wrong product and have not informed us in writing within 12 hours of the purchase and the product is shipped out, we will charge a 50% modification fee for sending out the correct replacement product.


Please contact us at to begin the exchange or return process. 


Returns are NOT VALID if the product is simply unwanted, however a 100% merchandise credit will be provided if the product was received in a damaged/ faulty condition, should the customer elect to not receive a replacement product.



If you are eligible and an RMA is obtained for a store credit, the credit will be issued to you via email as a store merchandise credit to be used for any other merchandise purchase within 365 days of issuance.